Appearance
Users
The Users area is where you search and manage user accounts. Admin and Super Admin can view profiles, billing, membership, enrollments, and registrations; edit name and email; trigger password reset; and link or unlink family members. Only Super Admin can change staff roles (Admin, Instructor, Super Admin) and delete accounts, if those actions are enabled. Used by: Admin and Super Admin.
Routes: https://ui-admin.fly.dev/admin/users (list) and https://ui-admin.fly.dev/admin/users/[id] (user detail).
Searching and filtering users
- Go to Users in the sidebar (or https://ui-admin.fly.dev/admin/users).
- Use the search box to find users by name or email. Type part of the name or email and the list updates as you type.
- Use any filters on the page (for example by role or membership status) to narrow the list.
- Click a row or the user’s name to open that user’s detail page.
What the user detail page shows
When you open a user (https://ui-admin.fly.dev/admin/users/[id]), you see:
- Profile — Name, email, and other account details.
- Billing — Billing-related information tied to the account (for finance or support questions).
- Membership status — Whether they have an active membership, which level, and key dates.
- Enrollments — Classes they are enrolled in (with status: enrolled, waitlisted, cancelled).
- Registrations — Events they are registered for (confirmed, waitlist, cancelled, attended).
- Staff role and permissions — Shown on the detail page; only Super Admin can change another user’s Admin, Super Admin, or Instructor access and related permissions.
Use this page to get the full picture before making changes (for example before editing their email or linking a family member).
Deleting a user account
Deleting a user removes their account from the system. This can affect memberships, enrollments, and history. Only use when you are sure, and follow your organization’s policy.
- Open the user’s detail page.
- Find Delete user or Delete account (or similar), often in an actions menu.
- Confirm. If you do not see this option, your role may not allow deletion — ask a Super Admin.
Editing a user’s name or email
- Open the user’s detail page.
- Find the Edit button or the section where profile fields are shown.
- Update the Name and/or Email fields as needed.
- Save your changes (for example click Save or Update).
Changing a user’s email affects how they log in. They will need to use the new email the next time they sign in. If they have trouble logging in after a change, use the password-reset flow (below) and make sure they use the new email address.
Triggering a password reset for a user
If a user is locked out or forgot their password, you can trigger a password-reset email for them:
- Open the user’s detail page.
- Find the Password reset or Send password reset email action (often in an actions menu or a Reset password button).
- Click it. The system sends a password-reset link to the user’s current email address.
- Tell the user to check their inbox (and spam folder) and to use the link to set a new password. They must use the email address that is currently on their account.
Granting or revoking instructor access (Super Admin)
Changing who is an Instructor or Admin is limited to Super Admin on the user detail page.
- Sign in as Super Admin and open the user’s detail page.
- Find the Role, Staff role, or Permissions section (sometimes labeled Edit for staff fields).
- To grant instructor access: set them as Instructor (or add the instructor permission your site uses), then save.
- To revoke instructor access: remove the instructor role or set them back to a member-only role, then save.
After you save, an instructor sees assigned classes on https://ui-admin.fly.dev/instructor. Granting instructor does not automatically assign them to any class; you assign instructors from the Classes area.
Linking or unlinking family members
From the user’s detail page you can link or unlink family members (for example a spouse or child on the same membership).
To link a family member:
- On the user’s detail page, find the Family or Family members section.
- Click Add family member or Link family member (or similar).
- Search for or select the other person’s account. Confirm the link.
- Save. The two accounts are now linked for family membership purposes.
To unlink a family member:
- In the Family section, find the linked person.
- Click Remove or Unlink (or similar) next to that person.
- Confirm. The link is removed; the other person’s account remains, but they are no longer a family member on this account.
Need help? Contact Andrew.