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Portal Overview

The member portal is where people join Upstate International, manage their membership, sign up for language classes and events, and keep their account up to date. Members use it to log in, view their membership, enroll in classes, register for events, and update their profile and preferences.

At the top of most pages you will see links for Membership, Classes, and Events, plus Main Site (opens the main Upstate International website in a new tab). The cart icon opens Your Cart on the right side of the screen.


What You Can Do in the Portal

Log in and account — Create an account, sign in, reset your password, or claim an account if staff created one for you. You can also accept a family invitation from this flow.

Membership — See membership tiers (Gateway, Crossroads, Patron), join or renew, view your current membership and expiry date, and apply for a scholarship or add family members if those options are available.

Classes — Browse language classes by semester and topic, see class details and pricing, enroll in classes, and view your enrollments. Member pricing applies automatically when you have an active membership.

Events — Browse events and conversation clubs, read details and dates, register for events, and see your registrations in your account. You can also submit events for the community calendar and track their status when that feature is available.

Checkout — Add memberships, classes, or events to your cart, review your order, enter payment details on the secure payment form, and complete your purchase. You receive a confirmation page and email after payment.

Family members — Add family members to your membership, send them an invitation link, and manage who is on your household account.

Settings — Update your name and contact info, change your password, set email preferences, view billing information, and manage how you receive emails (including unsubscribe).


What you want to doWhere to go
Log inhttps://ui-portal.fly.dev/login
Create an accounthttps://ui-portal.fly.dev/register
View or join a membershiphttps://ui-portal.fly.dev/membership
Browse classeshttps://ui-portal.fly.dev/classes
Browse eventshttps://ui-portal.fly.dev/events
Go to checkouthttps://ui-portal.fly.dev/checkout (or use the cart icon in the header)
Manage family membershttps://ui-portal.fly.dev/account/family
Account overviewhttps://ui-portal.fly.dev/account
Your submitted events (logged in)https://ui-portal.fly.dev/events/submissions

Finding Things in Your Account

After you log in, click your profile picture or name in the header (Open account menu). A menu opens with these links:

  1. Overview — Your home page in the portal, with quick buttons such as Renew Membership or Get Membership, Browse Classes, and Browse Events.
  2. Membership — Your current membership level, status, and expiry.
  3. Family — Add or manage family members on your membership.
  4. Activity — A hub with cards for Enrollments, Event Registrations, and Event Submissions (links to your class enrollments, event sign-ups, and submitted community events).
  5. My Submitted Events — Goes straight to https://ui-portal.fly.dev/events/submissions to see events you proposed for the calendar.
  6. Settings — Profile, security, billing, and notifications.
  7. Sign Out — Logs you out.

You can always go to https://ui-portal.fly.dev/account for Overview without opening the menu first.


How It All Connects

When you join Upstate International, you create an account and choose a membership tier. After you complete checkout, your membership is active. You can then enroll in classes and register for events; member pricing is applied automatically when you have an active membership. Your enrollment and registration records are saved in your account and sync to our system so staff can see your activity and keep records up to date. You can view enrollments and event registrations under Activity in your account menu, or open Overview and use the shortcuts there.


Need help? Contact Upstate International staff for support with the portal, your membership, or your account.

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