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Checkout ​

This page explains how your cart works, how to complete checkout, enter payment details, use coupon codes, and what happens after you pay. It also covers the scholarship checkout when that option is offered.

How the Cart Works ​

When you add a membership, class, or event to your cart, it is held there until you checkout or remove it.

  1. Adding items — On a product page (membership, class, or event), click Add to cart (or Enroll / Register). The item is added and the cart count usually updates on the cart icon in the header.
  2. Opening the cart — Click the cart icon in the header. A panel slides in from the right side of the screen. The panel title is Your Cart.
  3. Reviewing totals — In Your Cart and on the checkout Order Summary you may see a Subtotal, then separate discount lines — Mid-Semester Discount (when joining a class that has already started) and Member Discount (fixed member rate for classes, or a percentage discount for events) — followed by an optional Processing fee, and then the Total. Only applicable lines appear.
  4. Removing items — In Your Cart, use Remove or the trash icon next to an item to take it out. You can also remove items on the checkout page.
  5. Going to checkout — When you are ready to pay, click Proceed to Checkout at the bottom of Your Cart. That takes you to the checkout page.
  6. Cart badge — A number on the cart icon shows how many items are in your cart.

If your cart is empty, the panel may offer a link such as Browse Classes to find something to add.

The Checkout Page ​

  1. Go to https://portal.uibeta.org/checkout, or open Your Cart from the cart icon and click Proceed to Checkout.
  2. Review the Order summary on the right — all items, applicable discounts, and the total. For class items purchased mid-semester, a sessions remaining note appears under the class name. If a processing fee pass-through is enabled, you will see a Processing fee line before the total. The processing fee applies to card payments only — if you select Mail a check or Pay in office, the fee is dropped and you pay the total without it.
  3. If you have a coupon or discount code, enter it in the Coupon code field and click Apply. The total updates if the code is valid.
  4. Choose how to pay — if your organization has offline payments enabled, a Payment Method section appears on this step with three options: Pay by card, Mail a check, and Pay in office. Select one. (If this section does not appear, card is the only option.)
  5. Click Continue to Payment (card) or Place Order (check / in office). For card payments, a secure payment form opens on the next step. For offline orders, your order is placed immediately and a confirmation email with instructions is sent.
  6. Card payments: enter your card details in the secure payment form and click Pay.

After your payment is accepted, you are taken to a confirmation page and receive a confirmation email.

Coupon Codes ​

If you have a discount or coupon code:

  1. On the checkout page, find the Coupon code or Discount code field.
  2. Enter the code exactly as given (check for spaces and capital letters).
  3. Click Apply (or Add). If the code is valid, the order total will update.
  4. Complete the rest of checkout as usual.

If the code does not work, check that it is correct and that it applies to the items in your cart. Some codes apply only to certain products or membership tiers.

Completing Payment ​

Payment is collected through a secure payment form. You enter your card details only on that form; the site does not store your full card number. After you click Pay or Complete order, your payment is processed. If it succeeds, you see a confirmation page and receive an email. If there is a problem (for example card declined), you will see a message and can try again or use another card.

Test card numbers only in test mode

If the site is in test mode, only test card numbers work. On the live site, you must use a real card. If you are unsure, contact staff.

After Payment: Confirmation Page and Email ​

  • Confirmation page — Right after a successful payment you are taken to https://portal.uibeta.org/checkout/success (or a similar success page). You can review what you bought and sometimes download a receipt or see next steps.
  • Confirmation email — A confirmation email is sent to the address on your account. It usually arrives within a few minutes. It may include a receipt, order details, and next steps (for example when and where your class meets or how to access an event).

If you do not see the confirmation email

Check your spam or junk folder. If it is not there after a few minutes, contact Upstate International staff with the date and what you purchased so they can look up your order and resend the confirmation if needed.

Offline Payment Options ​

If paying by card is not convenient, select Mail a check or Pay in office from the Payment Method section on the checkout info step (this section only appears when your organization has offline payments enabled). Selecting an offline option reserves your order without charging a card, and the card processing fee is not added to the total. You receive a confirmation email with printable instructions, and your account shows an Awaiting payment section with the pending order and its expiry date.

Hold period

If payment is not received before the expiry date, your order is automatically cancelled and you receive a notification. Place a new order if you still want to proceed.

Mail a check ​

  1. Select Mail a check on the checkout page and submit.
  2. Your confirmation includes:
    • A reference code (for example UI-12345) — write this on the memo line of your check.
    • The mailing address to send the check to.
    • The exact amount due and the hold deadline.
  3. A printable copy of these instructions is in your confirmation email and in your account under Awaiting payment.

Pay in office ​

  1. Select Pay in office on the checkout page and submit.
  2. Your confirmation includes:
    • A reference code (for example UI-12345) — give this to staff when you arrive.
    • The office address and hours.
    • The amount due and the hold deadline.
  3. Your account shows the order under Awaiting payment until staff confirms receipt.

Scholarship Checkout ​

If you applied for a scholarship (subsidized membership) and it was approved, staff may send you a special link or direct you to a scholarship checkout page (for example https://portal.uibeta.org/checkout/scholarship). That flow is used when you are paying a reduced or zero amount for a membership. Follow the instructions in the email or on that page; you may not need to enter full payment details if the amount is zero. If you are unsure what to do, contact staff.

Need help? Contact Upstate International staff if your payment fails, you did not receive a confirmation email, a coupon code does not work, or you need help with scholarship checkout.

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